How to Delete Your Data and Account

1. Open Pointra.
2. Tap the gear (Settings) at the top left.
3. Tap Erase all records.
4. Read the notice and tap Yes, erase everything to confirm.

Your pain records, questionnaire answers, health information, body details, and readings you entered or received from measuring devices, and reports are erased from this phone. This cannot be undone. Records in Apple Health or Health Connect are managed by those apps and are not erased.

1. Open Pointra.
2. Tap the gear (Settings) at the top left.
3. Tap Delete account at the bottom.
4. Read the notice and tap Yes, delete my account to confirm.

The following is deleted right away, along with the records and settings on this phone. This cannot be undone.

• The account number made for your phone
• Measuring devices registered to your account (they can then be registered to another account)
• Report send records

Because there is no sign-in, we have no other way to tell whose account it is, so accounts are deleted only in the app. If you lose your phone, your linked-device registrations are released automatically after 30 days without use.

Uninstalling Pointra erases the records stored on your phone. Your account on our servers remains; to delete it too, delete your account as above before uninstalling.

• PDF reports you already sent by email or messaging stay with the recipients and those services. We cannot delete them; ask the recipient if needed.
• PDFs saved in the "Pointra - 리포트" folder of your Google Drive or on your phone must be deleted in Google Drive or your phone's Files app.
• You can remove Google Drive access in your Google Account under Third-party apps & services.

Email contact@biosignbox.io. For more about privacy, see our Privacy Policy.